FAQs


What are you doing to be more sustainable?

Our swimsuits are currently up to 90% up-cycled. Our swing tags are recyclable. We are constantly looking at new fabrics and packaging, as we strive to be 100% up-cycled. 
What is the fabric of your swimsuits?
We are proud to use ECONYL® recycled nylon. ECONYL® is made from regenerated ocean and plastic waste from landfills and oceans around the world. Features of our fabric include suncream and oil resistant, excellent UV protection and ultra chlorine resistant.
What is your sizing?
For sizing enquires please click here. 
How long does delivery take?
We work on a first order, first make at Mitra The Label. We aim to try get orders made and posted as quickly as possible, however please allow slightly longer during busy periods.   
UK: Delivery usually takes 2 to 5 working days.
International: 6 to 14 working days.
If you have a specific event/date and you’re unsure if your order will arrive in time, then send us a message via email or on social media and we will let you know what we can do!
These delivery times, do not include the making process, so please bare that in mind when ordering.
I inputted the wrong delivery address - can I change it?
Please email us at hello@mitrathelabel.com as soon as you become aware that you have entered the wrong delivery address and we will try our best to amend this for you. 

Do you accept returns?
Due to everything being made to order, we don't offer returns only exchanges for another size. Please read our Return Policy for more information. 
How can I contact Mitra The Label?
Either through Instagram/Twitter @mitrathelabel, Facebook Mitra The Label or via Email.